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Store Policies
- Shipping & Delivery
- All order placed before 12 PM EST will ship the same day. Those place after will ship the next business day. We ship worldwide.
- Privacy & Security
- Information about our customers is an important part of our business, and we are not in the business of selling it to others. Information submitted to us is used for sole purpose of fulfilling your order. We do not collect credit card numbers. Credit Card Transactions are handled soley by our Credit Card processing agency which is transmitted to them over SSL. The only thing we receive is confirmation that your card was successfully charged so that we can fulfill your order. For the purpose of issuing refunds/credits the credit card agency does provide us with the last 4 digits of your credit card without the expiration date. For those that checkout using Paypal, please refer to their Privacy Policies. We do not condone or practice spamming. As a customer of ours with an existing business relationship we typically send 2-4 emails a month describing new product offers or special deals. To fully comply Federal Anti-Spam laws if you choose not to receive correspondence from us your email is removed at once from our database never to be used again. The removal is both easy and efficient. The system is as such, that if you would like to receive our emails after requesting a removal, you would have to provide us with an alternative email address.
- Returns & Replacements
- Shopping with PCTech101.com is easy and we offer a 100% Moneyback satisfaction guarantee on all of our products. If you are dissatisfied with your purchase for any reason please contact us within a reasonable amount of time so that we can quickly resolve any issues. We use high quality Taiyo Yuden CD and DVD for our distributions and integrity check each disc before it leaves us. However, if you have an issue with the media, please let us know, and we will happily replace it free of charge..
- Payments
- We accept most major credit cards, Paypal, and Money Orders for your purchases. In addition we are also able to receive Western Union and Moneygram transfers. Simply contact us to make arrangements. We only accept purchase orders from Educational Institutions in the United States. You will see an option for purchase orders during checkout.
